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  • Where are we located? And what is our operating hours?
    Jason & Sherron Handmade is based in Singapore. We have a retail shop located in Far East Plaza. 14 Scotts Road #05-106 Far East Plaza Singapore 228213 Our Operating Hours are as follows: Monday to Saturday: 12 to 8pm Sunday & Public Holidays: Closed
  • Do you conduct workshops or leather classes?
    Leather workshops and classes may be conducted from time to time. Please follow us on Facebook or Instagram for announcements. If you are a company looking for fun hands on leather activities to do with your clients or staffs, please contact us to discuss further.
  • Can I custom-made a bag, shoes, purse, wallet, etc?"
    We may customise small leather projects depending on the design. Eg, wallets, card holders. Currently, we do not made to order for bags. For customise orders, please contact us to discuss further.
  • Do you do leather repair and restoration? Bag zip, broken corner, edges and handles etc?"
    Repairing of a leather product will depend on the condition of the product itself to know how much can be done. Please contact us for preliminary assessment of the item. Leather and colour restoration services are not available currently. However we do sell Leather dyes and paint, If you are located in Singapore, Hop over to our Shopee or Lazada store to take a look at our products.
  • Do you customise leather shoes?
    Pre-made leather shoes are available in our store while stocks last. Customisation for shoes service is currently not available.
  • Do you ship worldwide?
    Yes! We can ship pretty much anywhere, but the customer is responsible for customs clearing/duties, and local taxation. International shipments may be subject to customs processing and additional charges, customs policies vary from country to country, therefore you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.
  • What is the price range of a custom-made leather watch strap? How do you charge? How long does it take to make the strap?
    Our price range for a custom-made leather watch strap is $220 - $460 (All prices are in SGD) Italian & French Calf Leather: $220 to $250 Shark, Lizard, and Python Leather: $250 to $310 Alligator Leather (Side / Belly) : $360 to $430 Crocodile Leather (Side / Belly) : $360 to $460 Price depends on the leather type, leather parts and colour. Custom-made items generally takes about 3 weeks or more depends on the complexity of the product.
  • Do you make Rubber, Canvas or Nato watch straps?"
    Currently we don’t customise these straps. They may be available as ready stock straps but while stocks lasts. Do contact us if you have any questions.
  • Will your leather watch strap get smelly?
    Leather naturally has a fresh, rich and earthly smell - but it does not smell bad. However, if you wear a leather watch strap daily, the pores in the leather can trap odour over time and becomes unpleasant. This means that you will need to clean it regularly with leather cleaning products. To reduce the chance of your watch strap from smelling, you probably has to give it a break, by leaving it in an open environment overnight. This is to allow the leather to breathe. Leather absorbs the swear and dirt that are inevitable when you wear it regularly. If you don’t let it breathe, the pores in the leather may trap unpleasant odours. It’s also a good idea to take your watch off when bathing and swimming.
  • What should I do to protect the leathers straps?
    You can apply leather conditioners or oil to your watch strap occasionally. Less is more when it comes to conditioning your leather. In addition to making your leather soft and supple this softening process can be beneficial in preventing cracking in the leather - something that occurs when the leather losses it’s natural lubricant. Note that using a leather oil may darken the leather colour slightly, so check to see what your conditioner product says about darkening, and then spot test in the underside of the strap first. Follow the instructions of the particular leather conditioning product for best results. Take care of your leather strap, and it will maintain a classic look for years to come. For customers based in Singapore, do check out our Shopee/Lazada store for our wide range of leather conditioners.
  • How do I know what size strap is good for me? How to measure?
  • Are you able to customise watch straps for all kind of watches?
    We are able to customise watch straps for 90% of the watches in the market. There are some brands we do not accept for customisation such as Hublot & Richard Mille. Those watch straps with plastic or metal mountings please take a picture and message us to enquire. We do not accept customisation of watch straps for Cartier Santos (Men/Ladies Size). But from time to time we do have ready stocks on hand, so do follow us on our Facebook/Instagram for more updates.
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